We take the protection and security of your personal data, as well as compliance with provisions under Data protection very seriously, within the meaning of § 11 of the Federal Data Protection Act (BDSG) or Art. 28 EU General Data Protection Regulation (GDPR) and § 62 BDSG. We will inform you about what data is collected when you use our website and how we use this below.
We / Controller for data, Operator and Data protection officer of
process your data as the controller.
Purpose of collecting, processing and using personal data
If you simply visit our website, i.e. if you don’t send us an email, we only collect personal data that your browser sends to our server. If you want to view our website, we collect the following data, which is required from a technical perspective to display our website to you and to guarantee stability and security
date and time of request
time zone difference to Greenwich Mean Time (GMT)
content of the request (specific page)
access status/HTTP status code
respective volume of data transferred
the website the request comes from
the operating system and its interface
the browser software language and version.
Your data is not shared with third parties unless we are legally obligated to do so (e.g. if requested to do so by authorities or a court), or if you have given us your consent for this.
We therefore only use your data for the purposes you have provided the data for, e.g. to process your request sent to us by email or by post.
Legal bases of collecting, processing and using personal data
The legal basis for processing your personal data is our legitimate interests. Our legitimate interests include the functionality of our website and in this respect, of course, the ability to respond to your requests.
You can contact us via the contact form or e-mail address provided on our website.
In this case, the user’s personal data transmitted with the e-mail will be stored.
This may include contact details, all data relating to the message (e.g. attached documents, responses to questions, etc.) and possibly also any bank details (for invoice). The legal basis for this is Section 26 of the new Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG).
In this context, there is no disclosure of the data to third parties. The data is used exclusively for processing the conversation.
The legal basis for the processing of the data transmitted in the course of sending an e-mail is Article 6 (1) lit. f GDPR. If the e-mail contact aims to conclude a contract, then additional legal basis for the processing is Art. 6 para. 1 lit. b DSGVO.
Your data is erased as soon as it is no longer required to fulfil the purpose for which it was collected (when your visit to our website ends or if your email/postal/telephone request has been processed) and erasure is not subject to any statutory retention periods.
You may assert the following rights against us with respect to your personal data:
the right of access
the right to rectification or erasure
the right to restrict processing
the right to object against processing
the right to data portability.
You also have the right to lodge a complaint with a data protection supervisory authority about how we process your personal data.
This website uses functions of the web analytics service Google Analytics. Provider is the Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
Google Analytics uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
Google LLC, based in the United States, is certified to the US Privacy Shield, which ensures compliance with the level of data protection in the EU.
We have activated the function IP anonymization on this website. As a result, your IP address will be truncated by Google within member states of the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google data.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en
Opposition to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: Disable Google Analytics.
Our website uses the Google Adwords service. Google AdWords is an online advertising program of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA (“Google”).
Using Google Adwords Conversion Tracking
We also use so-called conversion tracking when using the Google AdWords service. When you click on an ad served by Google, a conversion tracking cookie will be placed on your computer / device. These cookies lose their validity after 30 days, contain no personal data and are thus not used for personal identification. The information obtained using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, please note that if you do this, you may not be able to use all the features of this website to the fullest extent possible. In addition, you can opt-out of interest-based ads on Google and interest-based Google ads on the web (within the Google Display Network) in your browser by activating the swith “off” at http://www.google.com/settings/ads or by taking the steps for deactivation at http://www.aboutads.info/choices/.
For more information about your preferences and privacy at Google, please visit https://www.google.com/intl/en/policies/privacy/?fg=1
Embedded YouTube videos
On some of our subpages of the website we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube’s servers. Youtube will be informed which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Your rights of information, rectification, data transmission, blocking, termination and opposition as well as for complaints
You have the right to receive information about your personal data stored by us at any time. You also have the right to rectification, data transfer, blocking or, apart from the prescribed data storage for business transactions, deletion of your personal data. To exercise your rights, please address the contact listed at the end of the data protection policy.
For a data lock to be taken into account at all times, these data must be stored in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.
You can make changes to or revoke your consent with effect for the future by notifying us.
Insofar as the storage and processing of personal data is absolutely necessary for the execution of a contractual relationship, the deletion of your data may depend on the fact that the contractual relationship is also dissolved.
Links to other websites
We have taken a number of technical and organisational measures to ensure that the data collected and processed by us is protected against unauthorised access, loss, destruction and manipulation. Legal data protection provisions are of course complied with. However, please note that no data transfer over the internet is 100% secure. As a consequence, we cannot guarantee that the data and information sent by you via our website is completely protected.
If you believe that we are infringing the GDPR in the processing of personal data concerning you, you have the right to complain to the competent supervisory authority. You can assert this right with a supervisory authority in the Member State of your place of residence, your place of work or the place of the alleged breach.
In Hamburg the competent supervisory authority is:
Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Str 22, 7. OG
Phone: +49 (040) 428 54 - 4040
Change of our data protection policy
We reserve the right to change this data protection policy from time to time to ensure that it complies with current legal requirements or to implement changes to our services, e.g. when introducing new services. Your new visit will be subject to the new data protection policy.
Questions about privacy / contact
If you have any questions about data protection or if you would like to contact us about any other privacy issue, please email us at: contact(at)creative-strategy.design